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Understand Your Rights Before You Start

thor331 operates under terms that vary by jurisdiction — access and eligibility depend on local law and the region you're connecting from.

Jurisdiction-dependent accessAccount terms apply at registrationDANA, OVO, GoPay wallet rules includedContact us to dispute any clauseAvailable where local law permits

Explore the Lobby Read FAQ

ACCOUNT SECURITY DETAIL

How We Protect Your Data and Account

Your account data is stored with encryption in place and is never sold or shared with third parties for marketing. Cookie usage on thor331 is limited to session management and basic analytics — you can review and adjust cookie preferences through the settings panel in your browser. Account security relies on OTP verification tied to your registered mobile number, so keeping that number current matters. If you need to update it, contact support before your next login attempt.

Data Handling

Personal data collected at registration is used only for account verification, wallet linking with DANA or OVO, and fraud prevention. It is not shared with advertisers.

Cookie Policy

We use session cookies to keep you logged in across pages and analytics cookies to track platform performance. No behavioural profiling is sold to third parties.

Data Retention

Account data is retained for as long as your account remains active and for a period after closure as required by our internal audit process. Request deletion via email support.

Account Changes

To update registered details — mobile number, linked GoPay wallet, or email address — submit a verified request through live chat. Changes take effect after identity confirmation.

LEGAL CONTACT PATHS

Reach Us on a Policy or Account Issue

If you have a question about how a specific clause applies to your account, or you need to submit a formal dispute, our support team handles legal and account queries through the channels below. For wallet-related concerns — DANA, OVO, or GoPay transactions flagged under our terms — mention your wallet type when you open the conversation so we can route it correctly.

Live Chat Open live chat from the account dashboard for real-time help on any legal or account-access question. Available during platform operating hours.

Email Support Send a written query to our support address for formal disputes or policy clarifications. Include your account ID and the clause you are questioning.

Help Centre The Help Centre holds a searchable set of policy documents and account-rule explanations. A good first stop before raising a formal ticket.

How Our Terms Apply to Your Account

thor331 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on thor331, you agree to a set of conditions that govern how the platform works for you. These conditions cover account registration, wallet linking, and the use of local payment rails — including DANA, OVO, and GoPay — for deposits and

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withdrawals. Each transaction made through these wallets is subject to both our internal processing rules and the policies of the relevant e-wallet provider. Access to the platform is only available where local law in Indonesia permits, and we do not extend services to ineligible regions. Your
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account is personal and non-transferable; sharing credentials or attempting to open duplicate accounts breaches our terms and may result in account suspension without prior notice. Funds held in your account wallet at the time of suspension are reviewed on a case-by-case basis following our internal process.
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We may update these terms at any time, and continued use of the platform after a policy update constitutes acceptance. If you disagree with a change, the correct step is to stop using the platform and contact our support team to close your account formally. For
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Indonesia, the applicable version of these terms is the English-language document published on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms

These questions come up most often when account holders in Indonesia want to understand how our legal terms work in practice — covering data rights, wallet conditions, and how to act if something goes wrong.

Access to thor331 depends on local law and the region you are connecting from. We advise you to check your local regulations before registering. We do not serve ineligible regions.

Funds linked to your wallet at suspension are reviewed under our internal process. Contact support with your account ID and wallet details to begin a formal review of your balance.

Yes. Send a data access request to our support email with your registered account ID. We will respond with the data held on your account within a reasonable timeframe.

Contact live chat or email support, confirm your identity, and request account closure. We will process the closure and initiate data deletion in line with our retention schedule.

Our core account terms apply equally to all wallets. Each provider — GoPay, DANA, OVO — also has its own e-wallet policies that run alongside ours. Both sets of terms apply to each transaction.

Stop using the platform and contact support to request formal account closure. Continued use after a policy update is treated as acceptance of the revised terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy LiveLive Baccarat Gold InfoFAQ

Understand Your Rights Before You Start

How We Protect Your Data and Account

Reach Us on a Policy or Account Issue

Common Questions About Our Terms

01 Does thor331 operate legally in Indonesia?

02 What happens to my DANA or OVO balance if my account is suspended?

03 Can I request a copy of the personal data thor331 holds on me?

04 How do I close my account and remove my data?

05 Are the terms different for GoPay transactions versus DANA or OVO?

06 What should I do if I disagree with a change to the terms?

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